Frequently Asked Questions

  • Is my property safe and secured with you?
  • Is your company insured?
  • How has Covid ‘19 impacted on the delivering of your services?
  • Do I need to make available cleaning supplies?
  • Is my presence required while you work?
  • How do I cancel an appointment?
  • How often do you change your assigned workers?
  • We might not have answered your question?

We understand the importance and the role trust plays in our job, reason we go the extra mile to build, sustain and cherish our relationship with our clients and we strive not to jeopardize it in any way. We conduct background checks for our employees to ensure we uphold this value.

We have the WCB insurance which covers our workers in case of hazard whilst rendering our cleaning services. We also have insurance cover to protect our client’s belongings in case of theft and sudden damage just to give you the needed peace of mind.

As a regulatory compliance organization, we have in place the necessary Covid 19 preventive measures as directed by the various agencies and government authorities.

You do not have to provide any cleaning supplies, except you prefer for us to use your own cleaning tools. In that case, you need to inform us in advance. On the other hand, we are very flexible to accommodate offices or organizations who prefer to use their own cleaning equipment for the ease of operation especially in this Covid’19 period.

As a team of well-trained and trusted professionals, coupled with our insurance cover, you can rely on us to deliver standard cleaning services with or without you onsite.

We are here to serve you, you can chat with us live on our website or better still place a call to us 48 hours prior to the appointment time, we would liaise with you to work out a more convenient date and time as you deem fit.

Inasmuch as we try to recommend continuity and consistency, we are very flexible when it comes to employee deployment and attachment. We have a pull of trained and experienced workers which gives us room to accommodate changes as often as it is required.

Please feel free to contact us at any time should you have any question(s) or need clarity on our services. Your feedback is also highly appreciated!